Returns & Exchanges
At The Science Museum of Minnesota Store, we want you to be completely satisfied with your science-inspired apparel; if your gear doesn't fit or meet your expectations, you can return it within 30 days of purchase. Items must be in their original condition, unwashed and unworn, with all tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place the apparel in its original packaging or a secure mailer, ensuring the packing slip is included inside the box.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your package, covering any previous barcodes.
Drop Off and Track
Hand your package to your local mail carrier or drop it off at any authorized shipping location, then wait for our team to process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing